Frequently Asked Questions

Everything you need to know about your Cadets experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination.

How do I process a return or exchange?

We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How can I ensure I select the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy now, pay later options through Klarna and Afterpay.

Where are Cadets products manufactured?

We partner with ethical factories globally that prioritize fair labor practices and high-quality craftsmanship. Detailed origin information is listed on each specific product's description page.

Can I modify my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.